PT. Indomobil Suzuki International is one of the leading multinational company in automotive manufacturing and sales distribution sectors. Now, we are seeking for talented and high caliber candidates who are looking for more challenges and better future to join as part of our growth for the following position:

CUSTOMER SERVICE DEVELOPMENT SPECIALIST (CSDS)

Responsibilities:

  • Developing and implementing customer service programs to support CS strategy
  • Analyzing and identifying new CS strategy or opportunity through carry out survey and qualitative or quantitative research
  • Establishing monitoring systems and quality standards through CSI and outlet standardizations
  • Presenting CS finding and providing recommendation to management
  • Involving and applying CS training modules in dealers / branches management

Requirements:

  • Applicant must possess Bachelor Degree from any majors, or having Master Degree would be an advantage.
  • High interest in marketing–services areas
  • Related experience in the same area minimum 3 years is a plus
  • Well proven in English both spoken and written
  • Strong analytical background with sense of achievement and result oriented
  • Excellent interpersonal skill as well as cooperative and self-assured characters
  • First graduates or first entry applicants are encouraged to apply.

Should you interest to perform this opportunity in SUZUKI, please submit your comprehensive resume and recent photograph via email to : mailto:recruitment@suzuki.co.id

no later than March 1, 2009 and put the position code ( CSDS ) as the subject.


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